Error Codes
Error Code 102
Error Code 102: ERROR (PICK MOTOR OVER CURRENT)
Resolution:
1. Inspect the cassette and feed path for jammed currency. Clear any jammed currency.
2. Verify that all access panels are closed and secured. Purge the dispenser using the PURGE command.
3. Test the dispensing mechanism by completing several Test Dispenses. If the error does not occur again, put the ATM in service.
4. If the error persists, replace the dispensing mechanism.
Error Code 101
Error Code 101: 2 SECOND TIME-OUT WAITING FOR PICK (FEED FAILURE)
Resolution:
1. Refill the cassette as needed.
2. Inspect the feed path for currency that is stuck together or jammed. If no jams are found, remove the note closest to the pick rollers in the cassette.
3. Install the cassette. Purge the dispensing mechanism with the PURGE command from the DIAGNOSTICS function. Test the TDM-100 by completing several Test Dispenses. If the error clears, put the ATM in service.
4. If the currency is in "fit" condition and the error condition persists, consider replacing the note cassette or the dispensing mechanism.
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Error Code 95
Error Code 95: MULTIPLE CASSETTES OF THE SAME TYPE
Resolution:
1. Verify that there is only one of each type of cassette installed in the dispensing mechanism.
2. If two or more of the same cassette type are installed, inject a new cassette ID into one of the cassettes that is different from the other cassette.
Error Code 111
Error Code 111: DIVERTER TIME-OUT
Resolution:
1. Inspect for jammed currency at the diverter. Remove jammed currency.
2.Verify that all access panels are closed and secured. Clear the error. Test the dispenser by completing several test dispenses.
3. If the error clears, put the ATM in service. If these actions have no effect on the dispenser operation, replace the dispenser mechanism.
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