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Error Code 104

Error Code 104: UNABLE TO CLEAR WIDTH SENSOR

Resolution:

1. Remove the cassette and inspect for jammed currency in the width sensor and at the output of the cassette. The width sensor may be dirty. Clean the width sensor with compressed air. Purge the dispenser using the PURGE command. Test the dispensing mechanism by completing several test dispenses. If the error does not occur again, put the ATM in service. If the error persists, it may be necessary to replace either the cassette or dispensing mechanism.

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Error Code 2130300

Error Code 2130300

Result: Cutter regular position error in cut command (Receipt Printer)

Solution: 1. Open upper part lever of return road and printer lever

2. Remoce receipt paper roll

3. Check position of balck mark (on lower 1/4 part of receipt paper)

4. Reset receipt paper roll

Error Code 103

Error Code 103: THICKNESS SENSOR UNSTABLE

Resolution:

Enter the diagnostic function and complete the "learn note thickness" command. Clear the error. Purge the dispenser using the PURGE command. Test the dispensing mechanism by completing several test dispenses. If the error does not occur again, put the ATM in service. If the error persists, replace the dispensing mechanism.

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Error Code 2130400

Error Code 2130400

Result: Regular position sensor (SS2) detect no paper after receipt paper cutting (Receipt Printer)

Solution:

1. Open upper part lever of return road

2. Remove receipt paper between upper guides

3. Lift up upper guide and close