Error Code 104

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Error Code 104: UNABLE TO CLEAR WIDTH SENSOR

Resolution:

1. Remove the cassette and inspect for jammed currency in the width sensor and at the output of the cassette. The width sensor may be dirty. Clean the width sensor with compressed air. Purge the dispenser using the PURGE command. Test the dispensing mechanism by completing several test dispenses. If the error does not occur again, put the ATM in service. If the error persists, it may be necessary to replace either the cassette or dispensing mechanism.

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