Error Codes

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Error Code 128

Error Code 128: ERROR IN REPLY FROM THE DISPENSER MECHANISM

Resolution:

1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Reset connectors or replace the power supply as needed.

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2. Verify that the main board to electronic journal and the electronic journal dispenser cables are securely seated at both ends of the cable. The cables may be defective.

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3. Other components that may cause this error are the main board or the dispensing mechanism.

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Error Code 126

Error Code 126: DIVERTER MOVED TO REJECT POSITION DURING DISPENSE

Resolution: 

1. Inspect for a note jam at the diverter. Verify that the diverter moves freely. Test the dispenser by completing several test dispenses. If the error clears, put the ATM in service. If these actions have no effect on dispenser operation, replace the dispenser mechanism.

Error Code 125

Error Code 125: INITIAL STATUS CHECK FAILED

Resolution:

1. Reset the ATM. Clear the error.

2. If the error persists, replace the dispensing mechanism.

Error Code 124

Error Code 124: DIVERTER MOVED TO EXIT POSITION DURING REJECT PURGE

Resolution:

1. Inspect for a currency jam at the diverter.

2. Verify that the diverter moves freely.

3. Test the dispenser by completing several test dispenses.

4. If the error clears, put the ATM in service.

5. If these actions have no effect on dispenser operation, replace the dispenser mechanism.

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