Error Codes

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Error Code 2130600

Error Code 2130600

Result: Black mark on backside of paper not found when cutting paper at SPR

Solution:

1. Check if paper has a black mark at backside

2. Check if paper roll is set properly

3. Check if paper is jammed on path

Error Code 122

Error Code 122: UNEXPECTED NOT AT EXIT

Resolution:

1. Purge the dispenser using the PURGE command from the diagnostic menu.

2. Test the dispenser by completing several test dispenses. If the error clears, put the ATM in service.

3. If these actions have no effect on dispenser operation, replace the dispenser mechanism and/or the note cassette.

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Need a new cassette? Check out these ATM cassettes for sale

Error Code 119

Error Code 119: DIVERTER IN DISPENSE POSITION ON START OF DISPENSE OR LEARN

Resolution:

1. Inspect for jammed currency at the Diverter. Remove jammed currency.

2. Check the operation of the diverter solenoid.

3. Verify that all access panels are closed and secured. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen, push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

4. Clear the error. Test the dispenser by completing several test dispenses.

5. If the error clears, put the ATM in service.

6. If these actions have no effect on dispenser operation, replace the dispenser mechanism.

 Need a new dispenser? Check out these ATM dispensers for sale

Error Code 118

Error Code 118: EXIT SENSOR BLOCKED ON START OF DISPENSE OR LEARN

Resolution:

1. Inspect for jammed currency at the Exit. Remove jammed currency.

2. Verify that all access panels are closed and secured.

3. Use a soft brush and vacuum cleaner to clean the exit sensor.

4. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen, push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

5. Clear the error. Test the dispenser by completing several test dispenses.

6. If the error clears, put the ATM in service.

7. If these actions have no effect on dispenser operation, replace the dispenser mechanism.