Error Codes
Error Code 371
Error Code 371: DISPENSER SDD COM ERROR HEADER-TRAILER
Resolution: Check the data and power connections to the dispenser device. Clear the terminal error code. If the error persists, replace the dispenser mechanism.
Error Code 4009000
Error Code: 4009000
Result: Mismatched number of check sheets
Solution:
1. Check dispensed check and reject check
2. Remove a jammed note onthe CDU
3. Remove a dust or foreign objects on the CS13 sensor
4. Exchange a sensor adter abnoraml operating the CS13 sensor
Reset the number of check sheets after troubleshooting
Error Code 370
Error Code 370: SDD EOT ERROR
Resolution: Check the data and power connections to the dispenser device. Clear the terminal error code. If the error persists, replace the dispenser mechanism.
Error Code 4009100
Error Code: 4009100
Result: Reject error due to check skew during check dispense operation
Solution:
1. Check a checks status in the reject box
2. Remoce a dust and foreign objects on te CS31Ab or SC41AB sensors
3. Check the CIU Module Print Head
4. Realign check sheets in teh check cassette box
Reset number of check sheets after troubleshooting