Error Codes

RSS

Error Code 371

Error Code 371: DISPENSER SDD COM ERROR HEADER-TRAILER

Resolution: Check the data and power connections to the dispenser device. Clear the terminal error code. If the error persists, replace the dispenser mechanism.

Error Code 4009000

Error Code: 4009000

Result: Mismatched number of check sheets

Solution:

1. Check dispensed check and reject check

2. Remove a jammed note onthe CDU

3. Remove a dust or foreign objects on the CS13 sensor

4. Exchange a sensor adter abnoraml operating the CS13 sensor

 Reset the number of check sheets after troubleshooting

Error Code 370

Error Code 370: SDD EOT ERROR

Resolution: Check the data and power connections to the dispenser device. Clear the terminal error code. If the error persists, replace the dispenser mechanism.

Error Code 4009100

Error Code: 4009100

Result: Reject error due to check skew during check dispense operation

Solution:

1. Check a checks status in the reject box

2. Remoce a dust and foreign objects on te CS31Ab or SC41AB sensors

3. Check the CIU Module Print Head

4. Realign check sheets in teh check cassette box

Reset number of check sheets after troubleshooting