Error Codes
Error Code 20013
Error Code 20013
Result:
(Receipt paper is empty. It was detected that receipt paper was empty before the receipt printer started to operate. )
Solution:
1. Fill paper.
2. Check the lever operation position in the sensor.
3. Check if cable is cut or the connector is wrongly inserted.
4. Check logic related to the paper empty and the paper setting sensors in the Slip Printer board.
Error Code 33
Error Code 33
Result: FEED FAILURE
(This error is usually associated with an empty note cassette or currency that is "unfit" condition.)
Solution:
1.) Ensure ATM cassette has money
2.) Ensure cassette is seated properly in the dispenser
3.) Possible bad dispenser
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Error Code 20001
Error Code 20001
Result: THE CASH DISPENSER UNIT CASSETTE IS NOT INSTALLED
(The Control Electronics checks if the Cash Dispenser Unit cassette is in the right position with the location sensor (CS7/17/27&NS11/16), and generates an error when the Cash Dispenser Unit is not in the correct position.)
Solution:
1. Set the cassette again.
2. Check if CS7/17/27(NS11/16) is fully pressed while the cassette is loaded.
3. Check if CS7/17/27(NS11/16) connector has been properly inserted and if cable is cut.
4. Check logic related to CS7/17/27(NS11/16) of the Cash Dispenser Unit board.