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Error Code AXXX2

Error Code AXXX2

Result: The thermal head of the receipt printer is overheated before the receipt printer starts to operate

Solution:

1. Check and replace the terminal printer head.

2. Check logic related to TPH of the Slip Printer board.

Error Code A0803

Error Code A0803

Result: RECEIPT PAPER JAM

Solution:

1. Remove jammed paper.

Error Code 20014

Error Code 20014

Result: The thermal head of the receipt printer is overheated before the receipt printer starts to operate

Solution:

1. Check and replace the thermal printer head.

2. Check logic related to the TPH of the PR board.

Error Code AXXX4

Error Code AXXX4

Result: RECEIPT PAPER IS EMPTY

(It was detected that paper was empty while the receipt printer was operating.)

Solution:

1. Set receipt paper.

2. Check the lever operation position in the sensor.

3. Check if cable is cut or the connector is wrongly inserted.

4. Check logic related to the paper empty sensor in the Slip Printer board.