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Error Code 20010

Error Code 20010

Result: 

RECEIPT PAPER JAM IN THE RECEIPT PRINTER

(The jam detection sensor checks if there is paper before starting operation.)

Solution: 

1. Remove paper jam and paper scraps.

2. Check the lever operation position in the sensor.

3. Check if the sensor is polluted.

4. Check if cable is cut or the connector is wrongly inserted.

5. Check logic related to the jam detection sensor of the Slip Printer board.

Error Code 20011

Error Code 20011

Result: TPH HEADUP LEVER OPEN

Solution: 1. Check the Headup Lever.

Error Code 20012

Error Code 20012

Result: 

(The feed lever of the receipt printer is open. It was detected that the feed lever was open before the receipt printer started to operate.)

Solution:

1. Close the feed lever.

2. Check if the micro switch of the feed lever normally functions.

3. Check if cable of the micro switch is cut in the feed lever or the connector is wrongly inserted.

4. Check logic related to the micro switch of the feed lever of the Slip Printer board.

Error Code AXXX3

Error Code AXXX3

Result: RECEIPT PAPER JAM

(A jam error occurred while the receipt printer was operating.)

Solution:

1. Remove paper jam and paper scraps.

2. Check the lever operation position in the sensor.

3. Check if the sensor is polluted.

4. Check if cable is cut or the connector is wrongly inserted.

5. Check logic related to jam detection in the Slip Printer board.