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Error Code 319

Error Code 319: JAM IN NOTE TRANSPORT

Resolution: 

1. Check the cassettes. Make sure they are not overfilled. The recommended capacity is 1850 documents. Make sure the documents are in fit condition.

2. Open all access panels and remove any jammed documents from the transport path.

3. Inspect the note feeders and note qualifier for damage.

4. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

5. Reset the error. Complete several test dispenses. If the test dispenses are normal and the error does not show again, the ATM may be returned to service. If the error recurs, change the not feeder for the affected channel.

 

Error Code 3100200

Error Code: 3100200

Result: Command execution is impossible

Solution: Other command is executing

Error Code 318

Error Code 318: TOO MANY NOTES REQUESTED

Resolution: 

This error code occurs while running the dispenser on the NMD test sofware and when too many notes are requested during a dispense command. The maximum number of notes that can be dispensed from the dispenser during a transacton is defaulted to fifty. Retry and request fifty or fewer notes.

Error Code 3100400

Error Code: 3100400

Result: Command data error

Solution: Check if communication cable and com port are connected or not