Error Codes
Error Code 321
Error Code 321: CASSETTE DATA CORRUPTED
Resolution:
This error code is generated when there is a checksum error in data stored in the note cassette. Program the cassette by injecting a new cassette ID into the note cassette. Program the cassette by injecting a new cassette ID into the cassette. If injecting a new cassette ID into the cassette does not correct the problem, replace the cassette.
Error Code 320
Error Code 320: REJECT CASSETTE ALMOST FULL
Resolution:
This error code is generated when the number of reject events exceeds 37 events. Error code 320 will not put the ATM "out of service". It is not displayed directly to the operator or customer. The error code will be sent to the Triton Connect host if the Triton Connect feature is enabled. It will also be stored as part of the transaction data in the electronic journal. The reject vault should be emptied as soon as possible in order to avoid an "out of service" condition that occurs when the number of reject events reaches 50. The reject event counter can be reset by removing the reject vault from the dispenser and then putting it back into the dispenser.
Error Code 3100100
Error Code: 3100100
Result: Send to undefined command
Solution: Check if communication cable and com port are connected or not