Error Codes

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Error Code 49

Error Code 49: JAM AT EXIT

Resolution: 

1. Inspect the feed path for jammed currency. Remove any jammed currency.

2. Clear all errors and purge the dispenser using the purge command.

3. Clean and verigy the operation of the exit sensor. Replace the exit sensor if necessary.

4. Test the dispenser by completing several test dispenses with the test dispense command. If the error clears, put the ATM back in service. If these actions have no effect, replace the dispensing mechanism.

Error Code 2180400

Error Code 2180400

Result: R gate solenoid echo check error when it is pulled in to auto load paper roll

Error Code 48

Error Code 48: REJECT RATE EXCEEDED

Resolution:

1. Inspect the currency for excessive wear. Remove any unacceptable currency from the cassette.

2. Inspect the feed path for jammed currency. Remove any jammed currency.

3. Clear all errors and purge the dispenser using the purge command.

4. Test the dispenser by completing several test dispenses with the test dispense command. If the error clears, put the ATM back in service. If these actions have no effect, replace the dispensing mechanism.

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(TDM)

1. Inspect all documents for excessive wear. Remove any unacceptable notes from the cassette.

2. Inspect the feed path for jammed notes. Remove any jammed notes.

3. Clear all errors and PURGE the dispenser.

4. Test the TDM-100 by completing several Test Dispenses. If the error clears, put the ATM back in service. If these actions have no effect on the dispenser operation, replace the dispensing mechanism.

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Error Code 47

Error Code 47: NOTE MISSING AT DOUBLE DETECT

Resolution:

1. Inspect the transport before the double detect for jammed currency. Clear the jammed currency.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

3. Clear all errors and test the dispenser by completing several TEST DISPENSES. If the status clears and the return code is normal, place the ATM in service. If these actions have no effect, replace the dispenser.