Error Codes
Error Code 586
Error Code 586
Result: SPED - ENABLE JETCO PIN ENTRY MODE FAILED
Solution:
1. Inspect the cable from the Main Board assembly to the SPED module for damage. Make sure that the cable is connected at both ends.
2. Verify that the DC operating voltages are within specifications.
3. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
4. Clear the error. If the error persists, replace the SPED module.
Error Code 18
Error Code 18
Result: OVERFLOW; No money is dispensed, screen and receipt display system unavailable.
Possible Cause:
Received more characters, than expected after request causing modem buffer overflow.
Error Code 14
Error Code 14
Result: BGD DONE BAD; No money is dispensed, screen and receipt display system unavailable.
Possible Cause:
1. EOT was received as first character after the first request message was sent.
2. If EOT is received on subsequent attempts, then Error Code 1 is reported.