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Error Code 585

Error Code 585

Result: SPED - ENABLE JETCO PIN ENTRY MODE FAILED

How to fix the problem:

1. Inspect the cable from the Main Board assembly to the SPED module for damage. Make sure that the cable is connected at both ends.

2. Verify that the DC operating voltages are within specifications.

3. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

Error Code 587

Error Code 587

Result: CASSETTE NOT FOUND IN TOP FEED CHANNEL OF NMD DISPENSER DURING POWER UP

Solution:

1. Turn OFF the ATM.

2. Install a cassette in the top feed channel.

3. Restart ATM.

Error Code 588

Error Code 588

Result: ERR PRESENTER OFFLINE

Solution: 

1. Verify that the cable from the docking board to the presenter controller board is securely connected at both ends. If the cable appears undamaged and it is securely connected at the docking board and the presenter controller board, replace the presenter assembly.

2. If replacing the presenter does not clear the error, other possible causes of this problem may be the main board assembly or the docking board.

Error Code 589

Error Code 589

Result: ERR PRESENTER MOTOR STALLED

Solution:

1. Inspect the gear assembly on the presenter for possible damage. Replace the presenter module if gear damage is apparent.

2. Open the printer and inspect the presenter paper path for jammed paper. Remove any jammed paper or other debris.