Error Codes
Error Code 578
Error Code 578: CARD READER PRESENT TIME-OUT
Resolution:
1. Inspect the card reader cable. Inspect the card reader for foreign objects. Replace the cable or clean the card reader as needed.
2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
3. Clear the error. If the error persists, replace the card reader.
Error Code 579
Error Code 579: SPED - ENABLE KEYPAD COMMAND FAILED
Resolution:
1. Inspect the cable from the Main Board assembly to the SPED Module for damage. Make sure that the cable is connected at both ends.
2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
3. Clear the error. If the error persists, replace the SPED Module.
Error Code 143
Error Code 143: PTDF (PROCESSOR TIME-OUT DELAY FAILURE) - ACS CODE ONLY
No money is dispensed, screen and receipt display system unavailable.
This error code will occur only if the ATM is running ACS terminal software.
Resolution: A corrupt pin-working key may cause this problem. Check with the processor.