Error Codes
Error Code 97M0014
Error Code: 97M0014
Result: Money Order Printer, Failed to receive reply
Resolution:
1. SP Close and Open
2. Restart the System
Error Code 97M0016
Error Code: 97M0016
Result: Money Order Printer, Reply Timeout
Resolution:
1. SP Close and Open
2. Restart the System
Error Code 535
Error Code 535: CARD READER - DATA SIZE ERROR
Resolution:
1. Inspect the card reader cabling. Inspect the card reader for foreign objects.
2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.
3. Clear the error code. If the error persists, replace the card reader.
Error Code 97M001C
Error Code: 97M001C
Result: Money Order Printer, Invalid command
Resolution:
1. SP Close and Open
2. Restart the System