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Error Code 310

Error Code 310: CASSETTE NOT PROPERLY INSTALLED

Resolution:

1. Verify the physical presence of each cassette. If present, "unlock" and remove each cassette from its feed channel. Put each cassette back into its feed channel. Lock the cassettes.

2. Clear the error and perform a test dispense. If the error is repeated, proceed to the next paragraph. If the error does not show again put the ATM back into service.

3. Verify the identity of each cassette can be read through read cassette ID function. Cassettes with no identity must be injected with a new cassette ID. If a cassette cannot be injected with a new ID, verify that the cables between the top feed channel and the CMC are in good condition and connected at both ends. Try to inject an ID into another cassette. If the inject cassette ID function fails on a different cassette the CMC is defective.

Error Code 309

Error Code 309: JAM IN NOTE QUALIFIER

Resolution: 

1. Inspect the documents in each cassette to ensure they are in fit condition.

2. Make sure that the note qualifier and the note transport modules are mechanically aligned.

3. Open all access panels and inspect for jammed documents in the note path between the note qualifier and the note transport. Remove the jammed documents as needed.

4. Inspect the note qualifier and the note transport for broken components (i.e. belts, gears, cables, or sensors.)

5. Inspect the note diverter for proper operation and damage.

6. Replace the note qualifier or note transport if the problem persists.

Error Code 3106100

Error Code: 3106100

Result: The receiving error or ATR

Solution: Rest the device by reset command

Error Code 207

Error Code 207: SPED NOT DETECTED

Resolution: 

1. Check the cable and connections from J7A on the docking board to the SPED board.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

3. Verify that the SPED board has the correct DC voltages applied to it.

4. If the DC voltages applied to the SPED board are correct and the cables are in good condition and seated properly, replace the SPED board.