Error Code 310

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Error Code 310: CASSETTE NOT PROPERLY INSTALLED

Resolution:

1. Verify the physical presence of each cassette. If present, "unlock" and remove each cassette from its feed channel. Put each cassette back into its feed channel. Lock the cassettes.

2. Clear the error and perform a test dispense. If the error is repeated, proceed to the next paragraph. If the error does not show again put the ATM back into service.

3. Verify the identity of each cassette can be read through read cassette ID function. Cassettes with no identity must be injected with a new cassette ID. If a cassette cannot be injected with a new ID, verify that the cables between the top feed channel and the CMC are in good condition and connected at both ends. Try to inject an ID into another cassette. If the inject cassette ID function fails on a different cassette the CMC is defective.

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