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Error Codes

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Error Code 55

Error Code 55: RAM CORRUPTION

Resolution:

A mechanical failure has occurred. Replace the dispensing mechanism.

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Error Code 37

Error Code 37: TOO LONG AT EXIT

Resolution: 

1. Inspect the note transport and delivery throat to make sure all belts are on track and there are no documents jammed in the transport or exit areas. Place all belts on their respective rollers and gears. Clear the jammed document(s).

2. Make sure that the exit sensor is clean and operating correctly.

3. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

4. Clear all errors and test the dispenser with a live transaction. If the status clears, place the ATM in service. Otherwise, replace the dispenser.

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Error Code 2150700

Error Code 2150700

Result: Paper found at SS2 of appear exit slit after retracting paper cut at SPR

Solution:

1. Check if paper is jammed near SS2 on path or if SS2 works well

2. Check printer cutter carefully

Error Code 2150800

Error Code 2150800

Result: Paper not found at SSS2 within time out when retracting paper cut at SPR

Solution:

1. Check if paper is jammed near SS2 on path or if SS2 works well

2. Check printer cutter carefully