Error Codes

Error Code C0041

Error Code C0041

Result: The machine tried to dispense notes five times or more.

Solution:

1. Check the status of the note.

2. Check if the note type on the index set by the Control Electronics matches with the actual note type.

Error Code C0042

Error Code C0042

Result: 

NOTE JAM

(Number of requested notes is less than the number of notes passing CS13(NS4). Occurs after notes are dispensed.)

Solution:

1. Check whether there are notes in the return path. If so, remove them.

2. Check CS13(NS4) sensor.

3. Check logic related to CS13(NS4) of the Cash Dispenser Unit board.

Error Code C0043

Error Code C0043

Result: 

Ten or more notes are rejected in one transaction. Occurs while notes are being dispensed.

Solution:

1. Check status of the note. Check the two-sheet detection sensor.

2. Check if the note type on the index set by the Control Electronics matches with the actual note type.

Error Code C0044

Error Code C0044

Result: 

Five consecutive rejections in one transaction. Occurs while notes are being dispensed

Solution:

1. Check the status of the note.

2. Check the two-sheet detection sensor.

3. Check if the note type on the index set by the Control Electronics matches with the actual note type.