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Error Codes

RSS

Error Code E0003

Error Code E0003

Result: RMS MODEM FAILURE

Solution:

1. Check RMS-related settings.

2. Check if the telephone line is connected and the status of the telephone line.

3. Check if the RMS host is alive.

4. Check the modem controller and logic.

Note: These errors are not related to transaction. So, ATM does not send error to host.

Error Code E0004

Error Code E0004

Result: RMS NO DIAL TONE

Solution: 

1. Check RMS-related settings.

2. Check if the telephone line is connected and the status of the telephone line.

3. Check if the RMS host is alive.

4. Check the modem controller and logic.

Note: These errors are not related to transaction. So, ATM does not send error to host.

Error Code F0002

Error Code F0002

Result: Surcharge Owner is not set in Surcharge Enable mode.

Solution: Set the surcharge owner.

Error Code F0003

Error Code F0003

Result: Surcharge Amount is not set in Surcharge Enable mode.

Solution: Set the surcharge amount.