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Error Codes

RSS

Error Code D2200

Error Code D2200

Result: EOT WAS NOT RECEIVED FROM THE HOST

Solution: Check the host.

Error Code D3200

Error Code D3200

Result: Dial connect time-out (60 seconds) or dial connection error.

OR

Host response message time-out (60 seconds).

Solution:

1. Check the phone line or connector.

2. Contact the processor manufacturer.

Error Code E0001

Error Code E0001

Result: RMS PORT FAILURE

Solution:

1. Check RMS-related settings.

2. Check if the telephone line is connected and the status of the telephone line.

3. Check if the RMS host is alive.

4. Check the modem controller and logic.

Note: These errors are not related to transaction. So, ATM does not send error to host.

Error Code E0002

Error Code E0002

Result: RMS RESPONSE TIME-OUT

Solution:

1. Check RMS-related settings.

2. Check if the telephone line is connected and the status of the telephone line.

3. Check if the RMS host is alive.

4. Check the modem controller and logic.

Note: These errors are not related to transaction. So, ATM does not send error to host.