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Error Codes

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Error Code 971A000

Error Code 971A000

Result: INVALID DENOMINATION 

Solution: Reconfigure denomination at supervisor mode.

Error Code 9719700

Error Code 9719700

Result: The number of dispensed notes that the software counts is not matched to it cash dispenser responded.

Solution:

1. Initialize after resetting the power.

2. Upgrade the Cash Dispenser firmware or download software again.

3. Replace the Cash Dispenser B/D.

Error Code 9712400

Error Code 9712400

Result: FAILED TO DELETE FILE 

Solution:

1. Reboot ATM.

2. Re-install software.

3. Replace hard disk drive.

Error Code 9712500

Error Code 9712500

Result: FAILED TO COPY FILE 

Solution:

1. Reboot ATM.

2. Re-install software.

3. Replace hard disk drive.