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Error Codes

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Error Code 9723012

Error Code: 9723012

Result: Failed to read EP version

Solution: Check whether the communication cable and USB port are connected

Error Code 9723014

Error Code: 9723014

Result: USB port is detached

Solution: Check whether the communication cable and USB port are connected

Error Code 9723018

Error Code: 9723018

Result: Memory error on DCP card

Solution:

1. SP close and open

2. Restart system

Error Code 9723017

Error Code: 9723017

Result: Time out for sending data to card reader

Solution: Check the cable/port connection