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Error Code 387

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Error Codes 387: DISPENSER OFFLINE - ERROR-VALIDATING CONFIGURATION

Resolution: 

Verify all connectors to the dispenser mechanism.

1. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

2. Clear the terminal error code. Replace the dispenser mechanism if the error persists.

 

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