Error Code 386

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Error Code 386: DISPENSER OFFLINE - NO HOPPERS

Resolution: 

1. Check the computer area network connectors in the dispenser.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the OFF position. After about ten seconds, push the Power ON/OFF switch to the ON position to start the terminal.

3. Replace the dispenser mechanism if the error persists.

 

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