Error Code 35

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Error Code 35: MISTRACKED NOTE AT DOUBLE DETECT

Resolution:

1. Inspect both the feed sensor and the double detect sensor to ensure they are not blocked and operating correctly. Clean the sensors as needed.

2. Power down the ATM in the proper sequence. From the Main Menu screen, select System Parameters (5) followed by Shut Down the Terminal (4). When the indication that it is safe to turn off the terminal is displayed on the screen push the Power ON/OFF switch to the ON position to start the terminal.

3. Clear all errors and perform several test dispenses. If the test dispenses are normal and the status clears, place the ATM in service. If the error persists, replace the dispenser.

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