ATM Machine Error Codes


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EJ Invalid ID

 

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Error 0

Normal Status

Error 0110091

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Lost Card & Slip

 

Solution: Remove the retracted card and receipt in each retract box. Then execute reset operation.

 

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Error 0110291

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Lost withdraw cash

 

Solution: Remove the retracted cash in cash dispenser retract box, Then execute Cassette Total operation.

 

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Error 0110391

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Lost Card & Slip

 

Soution: Remove the retracted card and receipt in IPM retract box. Theen execute IPM Cassette Total operation.

 

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Error 0B00001

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The USR_Bill_Inf_Stacker_Status Is Normal

 

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Error 0B00002

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The Note_Status of Bill is not "Notpresent"

 

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Error 0B00003

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The Total_Bill_Count is over than the APP-Full_Bill_Stacker

 

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Error 0B00010

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The Device_Status in "NO Device"

 

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Error 0C00000

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The others Error of the CHAU

 

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Error 0D00001

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The Status of Door is opened

 

Solution: Close the door

 

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Error 0N00010

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The status of Network is not normal

 

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Error 1

Triton ATM and/or Hyosung ATM Standard 3 Error Code

 

TIME-OUT

Possible Cause:

1. Request has been sent. Time-out waiting for response or carrier was dropped. No characters were received. Time-out is typically 60 seconds.

2. Request has been sent. Time-out waiting for response or carrier was dropped. At least one character was received (ETX was never received). Time-out is typically 60 seconds.

3. EOT was received as first character after sending a NAK due to a bad response message.

Result:

No money is dispensed, screen and receipt display system unavailable.

 

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Error 10

Stream Deed Channel 2

 

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Error 101

Triton ATM and/or Hyosung ATM Standard 3 Error Code

 

2 SECOND TIME-OUT WAITING FOR PICK (FEED FAILURE)

How to fix the problem:

1. Refill the cassette as needed.

2. Inspect the feed path for currency that is stuck together or jammed. If no jams are found, remove the note closest to the pick rollers in the cassette.

3. Install the cassette. Purge the dispensing mechanism with the PURGE command from the DIAGNOSTICS function. Test the TDM-100 by completing several Test Dispenses. If the error clears, put the ATM in service.

4. If the currency is in "fit" condition and the error condition persists, consider replacing the note cassette or the dispensing mechanism.

 

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Error 101

Error 2 sec Timeout waiting for pick

Error 102

Triton ATM and/or Hyosung ATM Standard 3 Error Code

 

ERROR (PICK MOTOR OVER CURRENT)

How to fix the problem:

1. Inspect the cassette and feed path for jammed currency. Clear any jammed currency.

2. Verify that all access panels are closed and secured. Purge the dispenser using the PURGE command.

3. Test the dispensing mechanism by completing several Test Dispenses. If the error does not occur again, put the ATM in service.

4. If the error persists, replace the dispensing mechanism.

 

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Error 102

Error Pick Motor over Current

 

 

 

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Error 103

Triton ATM and/or Hyosung ATM Standard 3 Error Code

 

THICKNESS SENSOR UNSTABLE

How to fix the problem:

Enter the diagnostic function and complete the "learn note thickness" command. Clear the error. Purge the dispenser using the PURGE command. Test the dispensing mechanism by completing several test dispenses. If the error does not occur again, put the ATM in service. If the error persists, replace the dispensing mechanism.

 

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Error 103

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Thickness Sensor unstable

 

 

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